I received a call yesterday from a distressed client, whose husband ordered a Christmas gift for her, and because no one was home to sign for the package (on the 3rd delivery attempt), the box was being returned back to the sender. After 3 hours and 4 phone calls, she was able to pick up her package at the nearby Niagara Falls UPS Facility.
Please don’t let this situation happen to you. Use our package holding service! Just make sure the name on the package is yours and the address (including company name) is our address (1879 Whitehaven Road, Grand Island, NY 14072). Many Canadians and fellow Grand Islanders use this service already, but I felt that I needed to remind you once again, especially during the holidays, to take advantage of this useful service. For only $2.50 per box, we will receive, hold and sign for your package at our location. You can pick it up at your convenience within a week from our store. No hassles, no headaches and no going off the Island!
Please share this post and information with others, to help make their lives a little easier and less stressful, especially during the holidays.
Here’s an excerpt from my client, whose Christmas gift was almost sent back:
Thanks for your help today with my problem. It only took four phone calls and THREE hours of waiting to hear back from UPS, but they were able to retrieve the package (my Christmas gift from hubby) before it got returned to the sender. He will be able to pick it up at the Packard Road center tonight. What a mess and a wasted day, all because the driver did not ring my doorbell this morning!