Package Receiving & holding services

**Lower rates apply for Mailbox Program Guests. See Terms and Conditions.
LTL truck delivery bumps to palletized shipment category.

Please Note: For us to receive and hold a parcel from United States Postal Service, you must be enrolled in our Mailbox program. Please ask an associate for details!

Worried about theft from your front porch? Work outside the home? Live in Canada and need US Delivery?

Sometimes it can be difficult to coordinate package delivery.

Let Us Help! [Stop those porch pirates from taking your valuable packages from your front doors!]

Take advantage of Island Ship Center’s Package Delivery & Hold Service.

It’s this easy…
Have your package delivered to our location.
At your convenience within a week, pick up your package at Island Ship Center.

We make it easy, Package Delivery & Hold!

We force no memberships and offer a safe, secure, inexpensive way to receive your orders.

Charges for Parcel Delivery & Hold

• In order to take advantage of this service, we require a valid credit card and a government issued photo id securely on file with us. Please call us at 716-773-6300 with your credit card information BEFORE having your first package (or pallet) shipped for delivery to our location.

  Up to 30 pounds – US $7.50 per parcel per week [Dimensional weight formula will apply when calculating the weight; so, if your package is larger than 30 lbs using dimensional weight formula for both FedEx and UPS, which is: (Length x Width x Height) / 164; meaning you multiply the package’s length, width, and height in inches, then divide the total by 164 to get the dimensional weight in pounds.. Additional fees apply after first two weeks.

  Between 30 – 69 pounds – US $12.50 per parcel per week [Must be delivered by a small parcel truck, like FedEx or UPS. Any package delivered via LTL truck delivery is considered a pallet shipment and will incur charges outlined below.] Additional fees apply after first two weeks.

  Between 75 – 150 pounds – US $25.00 per parcel per week [Must be delivered by a small parcel truck, like FedEx or UPS. Any package delivered via LTL truck delivery is considered a pallet shipment and will incur charges outlined below.] Additional fees apply after first two weeks.

  Palletized Shipments – Must have a lift gate for delivery and we must be notified before arrival. $150 initial receiving fee for the first week, plus $75 for each additional week held.

How it Works

1. Order your item and have it shipped to you c/o Island Ship Center at the address below:
   Ship To: [YOUR NAME]
   C/O Island Ship Center
   1879 Whitehaven Road
   Grand Island, NY 14072
2. Once your parcel ships, email your tracking number to us at shop[at]islandshipcenter.com or Text us at 716-471-4925 (SMS, iMessage or Whatsapp Only Please – No phone calls on this #)
3. We will use the tracking number to look for your package.
4. When your package arrives, we’ll send you an email to come to Island Ship Center to pick it up.
5. We will hold each of your parcels for up to 1 week, safely and securely. After 1 week, we will continue to charge $7.50 (or $12.50 depending on size & weight) PER WEEK for each package until it is picked up. [For example, If your package is held for 8 days, then the charge to pick up will be $15 for small parcels & $25 for large parcels and weekends (including Sundays) count when calculating our pickup charge.]
6. PLEASE NOTE THAT WE CANNOT ACCEPT PACKAGES VIA USPS EXCEPT FOR OUR MAILBOX CLIENTS. We require a FORM 1583 on File in order to accept mail or parcels delivered from the US Postal Service; in order to do that, you must have a private mailbox set up with us. It’s quite easy an convenient to do that, so check out the details here.

Call, email or stop by the shop to learn more about our per package Holding and Storage Service.