Canadian Visitor Services
Yes, we ship to Canada!
Canada Shipping & Parcel Hold Services
Climate Controlled Full-Service Storage Solutions – Dry, Safe & Insured!
Have your packages & parcels delivered in the US and pick up at your convenience within one week! We can help you take advantage of FREE Shipping offers to valid US addresses. Use our location as your US Street Address! No membership fees! Island Ship Center is located 7 minutes from Niagara Falls, USA and is easily accessible from both the Rainbow Bridge and the Lewiston – Queenston Bridge.
Up to 30 LBS
Per week, per parcel- Additional fees apply after first two weeks.** Based on dimensional weight formula for both FedEx and UPS, which is: (Length x Width x Height) / 164; meaning you multiply the package’s length, width, and height in inches, then divide the total by 164 to get the dimensional weight in pounds.
30-69 LBS
Per parcel, per week- Additional fees apply after first two weeks.** Delivery via small parcel truck only, i.e. FedEx or UPS.
70-150 LBS
Per parcel, per week- Additional fees apply after first two weeks.** Delivery via small parcel truck only, i.e. FedEx or UPS.
Palletized Shipment
First week, per parcel- Additional fees apply after first two weeks.** $75 each additional week. Must have lift gate for delivery. We must be notified prior to delivery.
**Lower rates apply for Mailbox Program Guests. See Terms and Conditions.
LTL truck delivery bumps to palletized shipment category.
Please Note: For us to receive and hold a parcel from United States Postal Service, you must be enrolled in our Mailbox program. Please ask an associate for details!
Charges And Conditions for Parcel Delivery, Holding and Storage Service
In order to take advantage of this service, we require a signed contract (provided through Docusign, please contact us to receive this contract), a valid credit card and a government issued photo id securely on file with us. Please call us at 716-773-6300 with your credit card information BEFORE having your first package (or pallet) shipped for delivery to our location.
Up to 30 pounds – US $7.50 per parcel per week [Dimensional weight formula will apply when calculating the weight; so, if your package is larger than 30 lbs using dimensional weight (according to this formula: L x W x H / 164 — The dimensional weight formula for both FedEx and UPS is: (Length x Width x Height) / 164; meaning you multiply the package’s length, width, and height in inches, then divide the total by 164 to get the dimensional weight in pounds.). Additional fees apply after first two weeks.
Between 30 – 69 pounds – US $12.50 per parcel per week [Must be delivered by a small parcel truck, like FedEx or UPS. Any package delivered via LTL truck delivery is considered a pallet shipment and will incur charges outlined below.] Additional fees apply after first two weeks.
Between 75 – 150 pounds – US $25.00 per parcel per week [Must be delivered by a small parcel truck, like FedEx or UPS. Any package delivered via LTL truck delivery is considered a pallet shipment and will incur charges outlined below.] Additional fees apply after first two weeks.
Palletized Shipments – Must have a lift gate for delivery and we must be notified before arrival. $150 initial receiving fee for the first week, plus $75 for each additional week held.
PARCEL HOLDING CANADA TO US – How it Works
We require a signed contract provided through Docusign for this service. Please contact us to receive a contract prior to shipping.
Once your parcel ships, email your tracking number to us at shop[at]islandshipcenter.com
We will use your tracking number to look for your package.
When your package arrives, we’ll send you an email and you can come to Island Ship Center to pick it up.
We will hold each of your parcels for up to 2 weeks in our secure location. After 1 week, we will continue to charge the weekly fee (depending on size and weight) PER WEEK for each package until it is picked up. [For example, If your package is held for 8 days, then the charge will be $15 (or $25 or $50 depending on size and weight) to pick up and weekends (including Sundays) count when calculating our pickup charge.]
PLEASE NOTE THAT WE CANNOT ACCEPT PACKAGES VIA USPS EXCEPT FOR OUR MAILBOX CLIENTS. We require a FORM 1583 on File in order to accept mail or parcels delivered from the US Postal Service; in order to do that, you must have a private mailbox set up with us. To set a mailbox with us, see here.
Questions?
Call us at 1-716-773-6300 for FREE shipping quotes & transit times within the US.
Where is Island Ship Center?
We are conveniently located at Grand Island Town Center. If you’re coming from Niagara Falls, make a left on the Whitehaven Rd exit from the I-190 and drive straight for a 1/2 mile. Click here for Map & Directions. Did you know? We are one of the few package holding facilities in Western New York that also ship to canada. We can receive packages, hold them and then ship them cross-border for our Canadian clients.
Visitor & Tourist Services
Welcome tourists, campsite visitors and guests staying at Radisson Niagara Resort and the Four Points by Sheraton in Niagara Falls USA!
We pack & ship your vacation shopping so it arrives direct to your front door. Don’t pay airlines for your extra luggage, ship your purchases directly to your door.
As an independently authorized FedEx, UPS, USPS agent, we include a surcharge on FedEx, UPS, USPS shipping rates.
